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introduction
acknowledgments
part i software requirements: what, why. and who
  chapter 1 the essential software requirement
  chapter 2 requirements from the customer's perspective
  chapter 3 good practices for requirements engineering
  chapter 4 the business analyst
part ii requirements development
  chapter 5 establishing the business requirements
  chapter 6 finding the voice of the user
  chapter 7 requirements elicitation
  chapter 8 understanding user requirements
  chapter 9 playing by the rules
  chapter 10 documenting the requirements
  chapter 11 writing excellent requirements
  chapter 12 a picture is worth 1024 words
  chapter 13 specifying data requirements
  chapter 14 beyond functionality
  chapter 15 risk reduction through prototyping
  chapter 16 first things first: setting requirement priorities
  chapter 17 validating the requirements
  chapter 18 requirements reuse
  chapter 19 beyond requirements development
part iii requirements for specific project classes
  chapter 20 agile projects
  chapter 21 enhancement and replacement projects
  chapter 22 packaged solution projects
  chapter 23 outsourced projects
  chapter 24 business process automation projects
  chapter 25 business analytics projects
  chapter 26 embedded and other real-time systems projects
part iv requirements management
  chapter 27 requirements management practices
  chapter 28 change happens
  chapter 29 links in the requirements chain
  chapter 30 tools for requirements engineering
part v implementing requirements engineering
  chapter 31 improving your requirements processes
  chapter 32 software requirements and risk management
epilogue
appendix a
appendix b
appendix c
glossary
references
index