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Introduction Notes on units Unit 1 Careers At a glance Business brief Lesson notes Unit 2 Selling online At a glance Business brief Lesson notes Unit 3 Companies At a glance Business brief Lesson notes Revision UnitA Unit 4 Great ideas At a glance Business brief Lesson notes Unit 5 Stress At a glance Business brief Lesson notes Unit 6 Entertaining At a glance Business brief Lesson notes Revision Unit B Unit 7 Marketing At a glance Business brief Lesson notes Unit 8 Planning At a glance Business brief I esson notes Unit 9 Mariaging people At a glance Business brief Lesson notes Revision Unit C Unit 10 Conflict At a glance Busjness brief Lesson notes Unit 11 New business At a glance Business brief Lesson notes Unit 12 Products At a glance Business brief Lesson notes Revision Unit D Text bank Teacher£¬S notes Unit 1 Careers A career in retail banking Training on the iob Unit 2 Selling online FiIm deals online Online advertising Unit 3 Companies Computer company success Change for success Unit 4 Great ideas Ideas from consumers Ideas from R&D departments Unit 5 Stress Investing in stress¡ªfree companies Technology¡ªhelpful or stressful? Unit 6 Entertaining Entertain in style Golfsponsorship Unit 7 Marketing Luxury brands Food and drink companies Unit 8 Planning Expansion plans Su rvival plans Unit 9 Managing people Giving staff more freedom Improving the work envi ronment Unit£ºto Conflict Better leadership Outsourcing conflict Unit t1 New business Need for fast expansion Problems of success Unit 12 Products Launching several new products Following new trends Text bank answer key Resource bank Teacher's notes Unit 1 Careers Telephoning£ºmaking contact Unit 2 Selling online Negotiating£ºreaching agreemenl Unit 3 Companies Presenting your company Unit 4 Great ideas Successful meetings Unit 5 Stress ParticiDating in discussions Unit 6 Entertaining Greetings and small talk Unit 7 Marketing Telephoning£ºexchanging information Unit 8 Planning Meetings£ºinterrupting and clarifying Unit 9 Managing people Socialising and entertaining Unit lo Conflict Negotiating£ºdealing with conflict Unit 11 New business Dealing with numbers Unit 12 Products Presenting a product Appendix Translation reference Business brief Reading Audio scripts