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the module one business correspondence
project 1 the layout of business letter
introduction
indented style
blocked style
the form of business letter
the envelope
practice
supplementary reading
the module two business negotiation
project 2 establishing business relations
introduction
specimen letters
words & expressions
practice
supplementary reading
project 3 enquiries and offers
introduction
specimen letters
words & expressions
practice
supplementary reading
project 4 counter-offers & bid
introduction
specimen letters
words & expressions
practice
supplementary reading
the module three contract signing
project 5 orders and acceptance
introduction
specimen letters
words & expressions
practice
supplementary reading
the module four execution of contract
project 6 terms of payment
introduction
specimen letters
words & expressions
practice
supplementary reading
project 7 packing
introduction
specimen letters
words & expressions
practice
supplementary reading
project 8 shipment
introduction
specimen letters
words & expressions
practice
supplementary reading
project 9 insurance
introduction
specimen letters
words & expressions
practice
supplementary reading
project 10 complaints and claims
introduction
specimen letters
words & expressions
practice
supplementary reading
the module five agency & trading
project 11 agencies
introduction
specimen letters
words & expressions
practice
supplementary reading
project 12 compensation trade
introduction
specimen letters
words & expression
practice
supplementary reading
project 13 joint venture
introduction
specimen letters
words & expressions
practice
supplementary reading
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